Global Quality & Compliance Officer (PPE Garments)

Job Summary

We are recruiting a Global Quality & Compliance Officer to oversee quality control and international regulatory compliance for our full range of protective suit products sold in North America and European markets. This role ensures all our five categories of protective garments meet required safety standards, certification requirements, quality specifications and documentation rules for EU and US markets. You will manage product testing, certificate validation, supplier quality audit, non-conformity handling and compliance documentation. You will work closely with product team, manufacturing suppliers and notified bodies to maintain valid certifications for disposable dust suits, Type 4/6 chemical suits, flame resistant suits, ESD cleanroom garments and industrial multi-functional protective workwear. You will build our quality control system, review batch test reports, manage corrective actions, and ensure all product information, labeling and website content comply with global PPE regulations. This role is critical to protect our brand reputation, reduce regulatory risk and guarantee the safety performance of our protective apparel for end users.

Key Responsibilities

1. Manage global regulatory compliance for all protective suit product lines, mainly EU PPE Regulation 2016/425 and US ANSI standards. Monitor regulatory changes, identify impact on existing and new products, and update internal compliance procedures accordingly. Maintain all product certification files, including CE certificates, test reports, technical construction files (TCF), keep documents up-to-date and ready for notified body audit or market authority inspection.

2. Oversee incoming and batch quality inspection of protective garments. Review factory test reports, fabric test data, finished garment inspection records. Verify protection performance, material consistency, stitching strength, seam sealing, sizing accuracy and labeling requirements for each batch of protective suits. Identify non-conformity issues, launch corrective and preventive action (CAPA), track improvement progress with manufacturing suppliers to prevent repeated quality defects.

3. Conduct supplier quality audits for our protective garment manufacturers and fabric suppliers. Evaluate supplier quality management system, production process control, testing capability and documentation practice. Create audit checklists, write audit reports, follow up on supplier improvement plans, and manage supplier quality performance scorecards.

4. Review product labeling, packaging, user instructions, product datasheets and all public-facing product content on our Wix website CMS. Confirm all statements regarding protection performance, standard compliance and certification are accurate and not overclaimed, to avoid regulatory non-compliance in EU and US markets.

5. Coordinate third-party lab testing for new product development and annual surveillance testing. Communicate with notified bodies and accredited test laboratories, prepare test samples, submit test applications, track test progress, analyze test failure results and organize root cause analysis.

6. Handle quality complaints and product non-conformity feedback from overseas distributors and end customers. Conduct quality investigation, prepare investigation reports, define root cause, implement corrective actions, and communicate resolution plans to clients and internal teams. Maintain quality incident log and complaint database.

7. Build and maintain our internal quality manual, SOP documents for sampling, inspection, document control and risk assessment for PPE products. Provide compliance training for sales, product and marketing teams, to ensure all team members understand regulatory limits and what product claims can or cannot be used in sales and marketing materials.

Requirements & Qualifications

1. Bachelor’s degree in Quality Management, Textile, Occupational Safety, Regulatory Affairs or related field. Minimum 3 years quality or compliance experience for PPE / protective clothing products for EU / US market. Experience with CE PPE certification and TCF technical files is mandatory.

2. In-depth knowledge of EU PPE Regulation 2016/425, EN standards for protective clothing including EN 14126, EN 13034, EN 1149, EN ISO 14116, and familiar with US ANSI safety apparel standards. Able to read, understand and organize technical construction files and laboratory test reports.

3. Fluent business English, capable of communicating with overseas notified bodies, labs and customers, drafting English compliance documents and quality reports.

4. Strong knowledge of textile and non-woven protective garment quality risks, including seam leakage, fabric barrier failure, flame resistance degradation, anti-static performance failure and sizing inconsistency.

5. Meticulous, systematic, risk-focused mindset. Excellent document management, audit preparation and investigation skills. Able to organize large volumes of certificates, test reports and technical files.

6. Cross-functional collaboration skills, able to negotiate and drive quality improvements with overseas factories and suppliers. Able to work independently, prioritize multiple projects and meet tight deadlines for certification and audit schedules.

7. Familiar with quality tools including root cause analysis, 8D report, CAPA management and supplier audit methodology.

Benefits

Competitive salary, annual performance bonus, flexible hybrid work, professional regulatory training, conference budget, health insurance, paid vacation, long-term career opportunity within our expanding global PPE brand.
 

How to Apply
Submit resume, cover letter and past compliance / quality project references to recruitment email. Email subject: Application: Global Quality & Compliance Officer.